To open a new customer rate form you can either:
1. From the 'Customer & Sales' module click on 'Customer Rates List' and then 'New'.
2. From the Customer Form, click on 'Actions' and select 'New Rate'.
Once you have the form open:
- Select the Customer from the drop down select list (if you opened the form from the Customer's record, the Customer name will already be selected and cannot be changed).
- Select the service from the drop down select list.
- Enter the 'Pay Rate' and 'Bill Rate'.
When the form is complete click on 'Save'.